Professional Experience

Create, review, and maintain technical documentation, including user guides, configuration guides, online help systems, and release notes for enterprise software products.
Collaborate with cross-functional Agile/Scrum teams, Product Managers, Developers, QA Engineers, and SMEs to document new features, product enhancements, and software releases.
Manage documentation repositories using Git, Visual Studio Code, and Markdown.
Develop and maintain online help systems and searchable knowledge bases to improve customer self-service and product adoption.
Use AI-powered tools and automation solutions to streamline content creation, document reviews, and release documentation processes.
Perform technical, editorial, and quality reviews to ensure documentation accuracy, completeness, and compliance with organizational standards.
Contribute to process improvement initiatives, documentation best practices, and knowledge-sharing activities across global teams.
Mentor team members and provide guidance on documentation standards, tools, and best practices.

MadCap Flare, Git, VS Code, Azure DevOps, JIRA, Markdown

MSC Software, Pune (Acquired by Hexagon MI)

Understanding technical concepts and analyzing complex source material and various types of manuals.
Writing and creating simple, concise, accurate, and user-friendly documents in an Agile environment.
Creating, developing, and maintaining online help.
Communicating and coordinating with various stakeholders: Developers, QA professionals, Support engineers, and Project Managers to ensure successful product delivery.
Tracking and resolving documentation bugs using Jira.
Migrating content from an old system to new authoring tools implemented by organization.
Actively participate in projects/initiatives outside the scope of regular tasks.

Adobe FrameMaker, Paligo, MadCap Flare, Adobe Acrobat, JIRA

Creating illustrations and drawings for Spare part catalog and Operating manuals with the help of IsoDraw, Adobe Illustrator and XVL Studio and reviewing the same created by other illustrators.
Analyzing the technical documents, drawings & Bill of Materials to decide what should be incorporated in Spare parts catalog.
Collaborate with Product & Service managers (SMEs) and review source material to create and update technical documents, operating manuals with the help of SCHEMA ST4.
Creating structured & standardized text with HTML and XML DITA based CMS.
Collaborate with the Product Development, Sales & Service department to validate the Technical Documents.

IsoDraw, Adobe Illustrator, XVL Studio, Schema ST4, SAP

Preparation of detailed DAP drawings, Layout drawings and co-ordination with Sales Engineers & customers/vendors for technical clarifications.
Perform design & power calculations and selection of parts to validate the design.
Designing & modifying the machines.
Preparation of manufacturing drawings by applying the GD&T & Bill of material.
Preparation of Installation drawings & support to installation team, service team.

Autodesk Inventor, AutoCAD, SolidWorks