Professional Experience
Hitachi Energy India Ltd., Bengaluru

Sr. Documentation Engineer / Business R&D Experienced Professional (Dec 2023 – Present)
Responsibilities:
- Creating and continuously updating clear, concise, and user-focused product documentation.
- Leading documentation initiatives, managing timelines, and ensuring deliverables meet quality and project standards.
- Collaborating closely with cross-functional teams, including Product Managers, Developers, QA Professionals, and fellow Technical Writers, to ensure documentation accuracy and alignment with product goals.
- Testing beta features and gaining hands-on experience to build subject matter expertise.
- Using tools such as MadCap Flare, Markdown, DITA, Confluence, Git, Azure DevOps, VS Code, and content management systems to author, review, and publish content efficiently.
- Sharing domain knowledge, writing standards, and tooling expertise with peers to promote consistency and continuous improvement across documentation.
Tools used:
MadCap Flare, Git, VS Code, Azure DevOps, JIRA, Markdown
MSC Software, Pune (Acquired by Hexagon MI)

Information Design & Development (May 2022 – Dec 2023)
Responsibilities:
- Understanding technical concepts and analyzing complex source material and various types of manuals.
- Writing and creating simple, concise, accurate, and user-friendly documents in an Agile environment.
- Creating, developing, and maintaining online help.
- Communicating and coordinating with various stakeholders: Developers, QA professionals, Support engineers, and Project Managers to ensure successful product delivery.
- Tracking and resolving documentation bugs using Jira.
- Migrating content from an old system to new authoring tools implemented by organization.
- Actively participate in projects/initiatives outside the scope of regular tasks.
Tools used:
Adobe FrameMaker, Paligo, MadCap Flare, Adobe Acrobat, JIRA
Rieter India Pvt. Ltd. Pune

Technical Illustrator (Nov 2018 – April 2022)
Responsibilities:
- Creating illustrations and drawings for Spare part catalog and Operating manuals with the help of IsoDraw, Adobe Illustrator and XVL Studio and reviewing the same created by other illustrators.
- Analyzing the technical documents, drawings & Bill of Materials to decide what should be incorporated in Spare parts catalog.
- Collaborate with Product & Service managers (SMEs) and review source material to create and update technical documents, operating manuals with the help of SCHEMA ST4.
- Creating structured & standardized text with HTML and XML DITA based CMS.
- Collaborate with the Product Development, Sales & Service department to validate the Technical Documents.
Tools used:
IsoDraw, Adobe Illustrator, XVL Studio, Schema ST4, SAP
Armstrong Machine Builders Pvt. Ltd. Pune

Project Design Engineer (Oct 2014 – Dec 2017)
Responsibilities:
- Preparation of detailed DAP drawings, Layout drawings and co-ordination with Sales Engineers & customers/vendors for technical clarifications.
- Perform design & power calculations and selection of parts to validate the design.
- Designing & modifying the machines.
- Preparation of manufacturing drawings by applying the GD&T & Bill of material.
- Preparation of Installation drawings & support to installation team, service team.
Tools used:
Autodesk Inventor, AutoCAD, SolidWorks