Professional Experience



Hitachi Energy India Ltd., Bengaluru

Sr. Documentation Engineer / Business R&D Experienced Professional (Dec 2023 – Present)

Responsibilities:

  • Creating and continuously updating clear, concise, and user-focused product documentation.
  • Leading documentation initiatives, managing timelines, and ensuring deliverables meet quality and project standards.
  • Collaborating closely with cross-functional teams, including Product Managers, Developers, QA Professionals, and fellow Technical Writers, to ensure documentation accuracy and alignment with product goals.
  • Testing beta features and gaining hands-on experience to build subject matter expertise.
  • Using tools such as MadCap Flare, Markdown, DITA, Confluence, Git, Azure DevOps, VS Code, and content management systems to author, review, and publish content efficiently.
  • Sharing domain knowledge, writing standards, and tooling expertise with peers to promote consistency and continuous improvement across documentation.

Tools used:

MadCap Flare, Git, VS Code, Azure DevOps, JIRA, Markdown


MSC Software, Pune (Acquired by Hexagon MI)

Information Design & Development (May 2022 – Dec 2023)

Responsibilities:

  • Understanding technical concepts and analyzing complex source material and various types of manuals.
  • Writing and creating simple, concise, accurate, and user-friendly documents in an Agile environment.
  • Creating, developing, and maintaining online help.
  • Communicating and coordinating with various stakeholders: Developers, QA professionals, Support engineers, and Project Managers to ensure successful product delivery.
  • Tracking and resolving documentation bugs using Jira.
  • Migrating content from an old system to new authoring tools implemented by organization.
  • Actively participate in projects/initiatives outside the scope of regular tasks.

Tools used:

Adobe FrameMaker, Paligo, MadCap Flare, Adobe Acrobat, JIRA


Rieter India Pvt. Ltd. Pune

Technical Illustrator (Nov 2018 – April 2022)

Responsibilities:

  • Creating illustrations and drawings for Spare part catalog and Operating manuals with the help of IsoDraw, Adobe Illustrator and XVL Studio and reviewing the same created by other illustrators.
  • Analyzing the technical documents, drawings & Bill of Materials to decide what should be incorporated in Spare parts catalog.
  • Collaborate with Product & Service managers (SMEs) and review source material to create and update technical documents, operating manuals with the help of SCHEMA ST4.
  • Creating structured & standardized text with HTML and XML DITA based CMS.
  • Collaborate with the Product Development, Sales & Service department to validate the Technical Documents.

Tools used:

IsoDraw, Adobe Illustrator, XVL Studio, Schema ST4, SAP


Armstrong Machine Builders Pvt. Ltd. Pune

Project Design Engineer (Oct 2014 – Dec 2017)

Responsibilities:

  • Preparation of detailed DAP drawings, Layout drawings and co-ordination with Sales Engineers & customers/vendors for technical clarifications.
  • Perform design & power calculations and selection of parts to validate the design.
  • Designing & modifying the machines.
  • Preparation of manufacturing drawings by applying the GD&T & Bill of material.
  • Preparation of Installation drawings & support to installation team, service team.

Tools used:

Autodesk Inventor, AutoCAD, SolidWorks